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(01271) 374681, or 862626

Meet the Team

Our team of travel professionals have a combined knowledge of a wealth of destinations across the globe, so when you come to The Destination Lounge to book your next trip, you'll be drawing on the first hand experience and contacts to make your holiday just right.

jake goodenough travel professional at the destination lounge north devon

Jake Goodenough

Director & Travel Professional

Jake has worked in travel agencies since before he left school - starting in the agency which is now our own Ilfracombe branch unpacking brochures on Saturdays in return for credits towards a holiday which he used to jet off to The Dominican Republic shortly after his 16th birthday which started a love affair with the Caribbean and travel in general. Jake has travelled extensively in not just the Caribbean, but across the world. Now a parent, he is having to discover the delights of family friendly resorts rather than adult only hideaways but is enjoying seeing the world through new eyes and from different perspectives.

Ian Goodenough, Director at The Destination Travel Agency in North Devon

Ian Goodenough


Ian’s background is design and marketing, after spending many years at local advertising agency Bray Leino. After forming The Destination Lounge with Husband Jake, he left to take up the mantle of director, responsible for marketing and finance. Quite a learning curve. Since those formative years, he is proud to see how the business has steadily grown into its current form – with excitement at where it might grow next!

Nicola Yeo, Branch manager and Travel Expert at The Destination Lounge in Barnstaple

Nicola Yeo

Branch Manager & Travel Professional

With 32 years industry experience Nicola has visited over 40 different countries and worked in many cities across the globe! She loves all the flavours and cultures of the Far East and has walked the Great Wall of China, hiked Mount Fuji in Japan and travelled the length of the Indonesian Archipelago! Her favourite Islands are the Fijian Islands in the South Pacific and the most fascinating countries that she has visited are Israel and Brazil.

Caitlin Richardson, Travel professional at The Destination Lounge Travel Agency in Barnstaple

Caitlin Richardson

Travel Professional

Caitlin has been in the travel industry since 2014. She says she loves her job and providing the perfect holidays for our customers worldwide. She has travelled to lots places already and looks forward to travelling to many more. Some of her favourite destinations are; Disneyland Paris, Amsterdam, Egypt, The Greek Islands and Costa Dorada.

Keely Foster, Travel Expert at The Destination Lounge Travel Agency in Barnstaple

Keely Foster

Travel Professional


Julia Coats, Branch Manager and Travel Expert at The Destination Lounge in Ilfracombe

Julia Coats

Branch Manager & Travel Professional

Julia started in travel straight from school at the age of 16 and has over 24 years experience in the Industry. She has travelled extensively in Europe on both family holidays and city breaks and her areas of expertise include Ski, Cruising and Canada; she also enjoys creating bespoke tailor made itineraries to far flung destinations such as Chile, Costa Rica,South Africa and Asia. Favourite destinations include The Greek islands, Italy, The Balearic Islands and New York.

Katie Cunningham, Travel Professional at The Destination Lounge in Ilfracombe

Katie Cunningham

Travel Professional

Katie has been working in Travel for 15 years. After a year of backpacking around Australia she found a love for travel so came back to the UK and started work as travel consultant. Since that first big trip she has since taken another year out to travel and has been lucky enough to have visited over 40 destinations. She has had many different experiences from bungee jumping to sipping Champagne and sailing down the Amazon.

Travel insurance with Covid Bubble Cover at The Destination Lounge, care of Holiday Extras

Our Travel Insurance now comes with 'Covid Bubble Protection'!

At The Destination Lounge we recommend that you always cover your travel plans with suitable Insurance, ensuring that your policy carries the correct level of cover to suit your holiday.

Whether you need a single trip policy, an annual travel insurance policy to cover you for 365 days, or maybe you're setting sail and need cruise insurance — we can supply a wide array of comparable cover level options for you to choose from. 

The benefits of a Bubble policy:

  • Cancelling your trip if you catch Covid-19 before travelling
  • Cancelling your trip if someone named on the policy catches Covid-19
  • Denial of boarding for your return flight due to a suspected case of Covid-19 (Platinum only or optional extra)
  • Cancelling or cutting your trip short due to changes in FCO advice caused by fire, flood, storm, earthquake, riot or civil unrest

Read more about our Travel Insurance